I have given this store several of chances to hopefully improve. Unfortunately this is the closest store in my neighborhood but I will definitely search for another store or stop shopping with this franchise altogether. The employees that work here are extremely rude and unprofessional! They continued to talk amongst themselves behind the counter and across the store in a loud manner without even acknowledging the customer like this is a hang out spot and as if they didn't come to work to make a paycheck. The customer service is in the toilet the clothes on the rack are congested and in the wrong areas! The employees don't even greet you coming in the store or at the checkout with a simple "hello" or "how are you today" and barely make eye contact. I have asked for a dressing room before and the cashier answered her cell phone right in front of me and proceeded to hold an entire conversation like it was cute, not giving a damn that im in the store to spend money so she can keep a job. This store is utterly ridiculous with mediocre fashion items. This store needs a more trendy buyer, The employees, and the store manager need to be retrained in customer service and customer retention 101 or the entire staff needs to be replaced!
Great prices, but the styles are a bit out there. Great for jeans and t-shirts.
A favorite place to go for a nice look, it's very crowded with clothes.
Rainbow Shops is a US Shoe Store based in Sanford, Florida. Rainbow Shops is located at 3613 S Orlando Dr, Sanford, FL 32773, USA.
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