Worst experience ever! Owner/Operator Vic is most definitely in the wrong business. We went in today to have some papers notarized and the man is beyond rude! We were signing papers for a house closing and he told us "that he really does not have the time to stand there while we signed" and we were paying him. Arrogant, rude and just a jerk! Will never go back in there again!
I went in one time early saturday morning, I walked in and said "Good morning" and the older man who's the store manager says "How may I help you" So he helps me with my package, with no enthusiasm, just extremely serious. Once I was done filling out the address label, I look at him and he looks at me and says "What?!" Without a doubt, the poorest customer service I've ever experienced. Horrible.
The owner is beyond rude and will not help in any way to lift boxes. Doesn't even offer to hold door. Refuses to have a handtruck. He should not be allowed to be a UPS location, he does not live up to their high standards.
While back I had a terrible interaction with the owner and vowed not to return...but alas it's right by my house and with Amazon using UPS a lot it is almost necessary. Each visit with minor, minor exception is the same..unfriendly, bordering on rude, not helpful or accommodating. I'm assuming he retired from another industry like a factory or something and decided hey..why not open a UPS franchise. Even the post office is nicer/more helpful by a LOT.
Dropped off a return package that was prepaid to be shipped. Still charged me to print the shipping label. Apparently a lable isn't included when paying for shipping.
The Ups Store is a US Finance company based in Sanford, Florida. The Ups Store is located at 5224 W Sr 46, Sanford, FL 32771, USA.
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